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Technical info for your sky hd and sky+ box

Software updates happen automatically on all Sky Digiboxes as and when new versions are launched. These generally happen every few months to assist with ironing out bugs and adding new services. If you find that you are experiencing repeat problems with your digibox, from failed recordings to loss of sound etc, a 'forced' software update might help. To carry out an update, follow these

instructions:

1) Switch the digibox off at the mains power, so no lights are displayed on the unit

2) Press and hold the BACK UP button on the digibox (not the remote control)

3) Whilst holding, switch the digibox back on at the mains power so the red standby light is displayed

4) Wait approximate. 10-20 seconds for the remaining 3 lights to display, at which point you can release the BACK UP button

5) Allow the digibox to download the latest software, which can take 10 minutes before returning to standby

6) Leave 60 seconds then power up as usual

7) turn off tv if its a lcd or plasma as you get screen burn for the update logo .turn tv back on after all lights have turned off

Sky Digibox Planner Rebuild / Full System Reset
Applies to Sky+ Digiboxes only

These two options are only recommended if you are experiencing continual problems on recording programme's, or unusual loss of

signal from either of your two satellite feeds. Please note that by carrying out these, you will loose all recordings from within your planner:

1) Switch your digibox on

2) In sequence, press on your remote 'SERVICES > 4 > 0 > 1 > SELECT' (this will access the hidden menu)

3) Select the relevant option (usually the bottom two) and follow the on-screen prompts (note that its likely your digibox will reboot between processes)

Applies to Sky+HD Digiboxes only, running latest EPG

1) Press Services on your remote control. ‘Options’ in the Top Menu will be highlighted in orange.

2) Press the Right arrow once to highlight ‘Settings’ in the Top Menu.

3) Now press the Down arrow once to highlight the ‘settings’ tab in the Middle Menu.

4) Press 0, 0,1, Select on your remote in quick succession. The ‘Setup’ tab will then be highlighted within a hidden menu.

5) Select the relevant option and follow the on-screen prompts (note that its likely your digibox will reboot between processes)

Sky Digibox Planner Rebuild / Full System Reset (if stuck in standby)
Applies to Sky+ and Sky+HD Digiboxes only

Same as above but applies if your digibox is stuck in standby and you cannot get to the hidden menu:

1) Switch the digibox off at the mains power, so no lights are displayed on the unit

2) Press and hold the 'right and left arrow' buttons on the digibox (not the remote control)

3) Whilst holding, switch the digibox back on at the mains power so the red standby light is displayed

4) Wait approximate. 30 seconds for the blue Sky+ ring of lights to display, at which point you can release the 'right and left arrow' buttons

5) Press 'SELECT' on the digibox (not the remote control)

6) Now the system will format the hard drive, the blue Sky+ ring of lights should spin backwards

7) Allow the system to format, which can take 10 minutes before returning to standby

8) Try to power up!

Sky Digibox RF Output
Applies to Sky and Sky+ Digiboxes only

If you intend to connect your Sky Digibox up to a second television using the RF2 Output, you will need to activate the port to allow use.

As default the port is turned off, due to the power is generates, but the process of switching on is very simple, just follow the instructions below:

1) Switch your digibox on

2) In sequence, press on your remote 'SERVICES > 4 > 0 > 1 > SELECT' (this will access the hidden menu)

3) Select the 'RF Outlets' menu

4) Choose the desired 'RF Channel Number' (this will be the channel you access on your second television)

5) Turn the 'RF Outlet Power Supply' to ON

6) Select 'Save New Settings'

Applies to Sky+HD Digiboxes only

1) Press Services on your remote control. ‘Options’ in the Top Menu will be highlighted in orange.

2) Press the Right arrow once to highlight ‘Settings’ in the Top Menu.

3) Now press the Down arrow once to highlight the ‘settings’ tab in the Middle Menu.

4) Press 0,0, 1, Select on your remote in quick succession. The ‘Setup’ tab will then be highlighted within a hidden menu.

5) Press the Right arrow until you reach the 'RF OUT' menu and press 'Select'.

6) Choose the desired 'RF Channel Number' (this will be the channel you access on your second television)

7) Turn the 'RF Outlet Power Supply' to ON

8) Press the Green button to 'Save New Settings'

Single Cable Mode
Applies to Sky+HD Digiboxes only

If you have a Sky+HD Digibox and are using with just a single cable from your satellite dish, you may from time to time come across a

message stating 'no satellite signal', even when just trying to watch a channel and not record anything. This is because the new software

installed by Sky requires you to make a change to your settings to tell the digibox that you are running just a single cable. To make the

required change, follow the instructions below:

1) Press Services on your remote control. ‘Options’ in the Top Menu will be highlighted in orange.

2) Press the Right arrow once to highlight ‘Settings’ in the Top Menu.

3) Now press the Down arrow once to highlight the ‘settings’ tab in the Middle Menu.

4) Press 0,0, 1, Select on your remote in quick succession. The ‘Setup’ tab will then be highlighted within a hidden menu.

5) Press the Down arrow five times to highlight ‘Single Feed Mode’ at the bottom of the list.

6) Press the Right arrow once to turn ‘Single Feed Mode’ from ‘OFF’ to ‘ON’. Then press the Green button to ‘Save Settings’.

anytime tv trick ( you will lose the downloaded channels)

faster epg and menu trick for sky hd only been tested on pace and samsung only

go to option find anytime tv and turn off then save ..
now go to settings tab type 001 select on remote in one quick go
now select sky planner rebuild then select
sky hd box will reboot
wait until 5min only
turn on sky hd wait for all listings to load in box
that's it the menus should be faster now.


How can I control my SKY+ Digibox with an ordinary remote control?

To re program the sky remote to control the sky+ box.

The sequence is:

* TV
* Hold Blue+select until LED flash twice
* 2
* Select
* Sky

Now the sky remote up and down channel buttons change the channels on a sky+ box.

To revert back, enter this sequence again but press the zero button instead of '2'.

Known issue with the new viewing cards

you may find that you cannot record onto dvd/vhs , it might say something about a copyright protection, this is a know issue to the new

viewcards, to fix this all you do is a download to the digibox (works on all Sky digiboxes

turn off the digibox
press and hold back on the digibox itself
turn the digibox back on while holding the backup button until all lights are on the digibox then let go.

this takes about 10 mins to complete

Here is how to access the hidden installer menu on your Sky box.

Warning one – do not change anything you do not understand.

Warning two – even if you do know what you are doing, make a note of the existing settings before changing anything.

The installer menu can be acccessed by the following button presses:

  • Services
  • 4 (or by choosing System Setup from the menu)
  • 01 Select (press the keys rapidly, one after the other)

You should then see the installer menu, which offers the following options on a Sky + box:

  • LNB Setup – offers options to make the box work with a non-standard LNB
  • Default transponder – don’t change this setting
  • Telephone Setings – allows use on non-standard phone systems (eg PBX)
  • RF Outlets – allows you to choose which channel the Sky box will output its analogue PAL signal on. Also switches RF outlet power supply
  • Manual tuning – no more useful than Add channels in the System Setup menu
  • New installation – don’t select this unless you are a Sky installer
  • Sky+ planner rebuild – allows Sky+ to rebuild list of recordings after a major box crash
  • Full system reset – if all else fails…
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